Any business enterprise is bound to have challenges. In fact the moments when everything is running smoothly, work in is enough to keep the wolf from the door, but not overwhelming, everyone in the office is fit, well and cheerful, and our clients are happy with us must be treasured – they are rare.
As the leader of a business, it is your role to keep the enterprise moving forward in a positive way even when things are tough.
I can sometimes feel overwhelmed, but I have to pull myself together, rally the troops and keep us moving forward.
Yet again, the latest example was with the dreaded BT. Here in the country we suffer from dire internet speeds. I am a natural technophobe so I have to force myself to get this stuff.
Recently, our internet died a death, with occasional sputters into life, when we thought maybe, just maybe it was all going to be OK. The effect on all of us working here was dire. Not only was our productivity cut dramatically, but it was really lowering. It was very frustrating for all of us.
I had to rally myself, make a plan, arrange for people to work from home and generally decide how to resolve the problem, ideally without bankrupting the business by paying for a massively expensive bespoke solution.
I’m glad to say that eventually the problem was found and put right.
The moral for me is that this need to stay positive and moving forward – even if we aren’t naturally positive and optimistic – is really useful. It does us no good to get miserable and low, so if we are able to keep ourselves up, that is beneficial for our own state of mind, as well as that of the business.