I have joined a business development group. We meet once a month and have a talk by the excellent business consultant who runs the group, then we share specific issues members of the group are struggling with. Finally we recap on the day’s lesson and make resolutions on changes to our behaviour. It lasts about 3 hours. We are normally sent off with a book to read.
So far so good, though I feel hopelessly inadequate – my business measurements are poor (it’s not possible to run a business if you don’t fully understand it) and I know I rush around like crazy fighting fires and not doing the important things – principally getting new work.
I need to take things one small step at a time. I can’t be all bad as the business is actually performing well.
The first gradual step for me is to follow the advice of Michael E Gerber (what is it with Americans and middle initials?) in the E Myth Revisited. I am going to move away from doing the work (being a technician in his language) and focus on setting up systems for doing the work. Spreadsheets, standard letters, tick lists – that sort of thing. It makes absolute sense and will save oodles of time and mistakes in the future. And it’s probably not even as boring to do as it sounds.